| March 2008 News Letter |
| Detail Depot Detailing Systems Inc. |

| What Does It Take - To Have - Successful Profitable Detailers? 1) FIRST & FOREMOST YOUR DEALERSHIP SUPPORT INVOLVEMENT & COMMITMENT: 2) Training - When - Why - How - Where & How Long. Vehicle knowledge - evaluation process - product knowledge usage - safety - result - expectation - equipment knowledge maintenance - supplies knowledge - procedure knowledge When - Why - Where & How - Result - Process. Your dealership encourages & supports training systems? Yes____No____ Consequences Of No Detailing Training: Higher Labor Costs - Slower Production - Minimal Quality - Poor Performance Detailer Frustration - Vehicle Damage - Safety Issues - Poor Job Satisfaction Customer Satisfaction 3) Facility Organization: To be efficient and profitable your detailing work space must be well organized and practical. Commitment from the dealership to have in place the most Practical - sensible detailing work space. Adequate Work Space Organized: Yes _____ No _____ Consequences Of Inadequate Facility Work Space: Higher Labor Costs To Perform The Detailing Task At Hand 4) Accountability - Expectations - Performance: Your detailers must have a very clear clarity on what is expected for you to perform your detailing responsibilities. Time frames - detailing check lists - procedures - accountability - quality standards. Yes_____ No_____ Consequences Of No Accountability System In Place: Labor Costs Uncontrolled - Look Busy - Act Busy - High % Of Labor Cost To Service No Incentive To Perform - No Expectation For Advancement - No Motivation 5) Quality Premium Detailing Products: Environmentally Safe - Detailer Safe - Vehicle Safe - A quality detailing product line that delivers the quality punch - yet is safe to the detailer and vehicles. Economically priced. Yes_____ No_____ Consequence Of Inadequate Detailing Products: Harm To The Vehicles - Environment - Detailers Health - Higher Labor Costs Slower Details - Quality Result Poor - Customer Satisfaction Poor 6) Correct Detailing Equipment & Supplies: To perform a quality detail your detailers need to be armed with the correct detailing equipment and supplies to perform the task, efficiently - cosy effectively & timely. Yes____ No_____ Consequence Of Inadequate Detailing Supplies & Equipment: Higher Labor Costs - Poor Quality Details - Customer Satisfaction Poor Commentary Point: Don't get caught up in - thats the way we have always done it. There are better systems - better products - better pricing - better results. We at Detail Depot Detailing Systems Inc. deliver the difference. CHECK OUT OUR F.A.Q. SECTION Back To: Detail Depot Detailing Systems Inc. Home Page Detailing Formula: |
| S U C C E S S |
| S U C C E S S |